Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Response Warranty

  • Our technical support Dept is available round the clock to reply to every one of your service inquiries. Every ticket you send to us is going to be solved within up to one hour. If your issue calls for the aid of an administrator, we’ll forward the ticket to the technician on shift and will notify you that the problem is being resolved.

  • Top quality support service
  • Professional Technical Support Service

  • We’ll be online for you round the clock to provide you with help and customer support as well as to assist you with any difficulty that you may run into whilst administering your virtual server. We can assist you with all installed in advance apps, such as your OS, server management panel (based on the VPS type) and the Hosting Control Panel made 100% by our developers.

  • Intuitive help center
  • An Informative Help Zone

  • An extensive and constantly updated article base is incorporated into our custom–built Hosting Control Panel. It includes quick tips on how to perform all the important web site administration tasks. The Help section features descriptive how to article tutorials and step–by–step video guides. You can reach the Help zone by hitting the Help or Video buttons in the right side of each Control Panel section.