Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service crew is educated to easily deal with all shared hosting customers’ concerns and guidance requests. Through our ticketing system, it is also possible to submit your inquiry and a support crew representative will most likely return to you in less than maximum 1 hour. Realistically, practice has confirmed that the common answer time period is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any query you possibly have in connection with our solutions. We have now specialists available constantly to supply guidance when needed. You’ll be able to the ticketing system or send us a message whenever you want, alternatively you can pick–up the phone or make use of the live chat through working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require help while working on your site within the Control Panel, it is possible to always press the Help control key and locate your issue in the set of articles or blog posts that will appear. We have also turned much of the articles and reviews into educational videos. The list of videos will come up if you choose the Videos option available in the top right angle.