There are plenty of shared hosting suppliers on the market today, however many of them are resellers who have restricted resources, especially when it comes to support. A good way to distinguish them is the option to reach the company over the telephone. The level of support that you will get through this channel of communication may vary depending on the service provider - several of them offer expert telephone support, while others offer basic and customer support only since some matters are more time-consuming and it's faster and easier to be resolved with a ticket, particularly if the situation needs to be escalated. However, it's good to find that you could always reach your website hosting provider because there are lots of small issues that can be managed effortlessly and in a timely manner through a call, not mentioning that you are able to get additional info regarding the services before you become a client.

Phone Support in Shared Hosting

Because we have live telephone support 14 hrs per day, you're able to get in touch with us and talk to one of our customer support agents to learn more about all of the shared hosting that we offer and ensure that our servers meet the system requirements for your websites before buying anything. For your benefit, we have telephone numbers on three different continents so you are able to call the one nearer to you - in the U.S.A., the United Kingdom or Australia. If you are already an existing customer, you will be able to phone us about general and billing matters, or even about some technical ones. If the situation is strictly technical or it can take longer time to investigate, you should go through our ticketing system, which will enable both you and our technical support crew to track the details given by both sides.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be certain that there will always be somebody to help you when you have any queries about the semi-dedicated server plans that we offer. Whether you wish to know more about the packages, you have a billing issue or some general problem, you can just give us a call. Although some more complicated matters may require a ticket in order to give some time to our technical support crew to investigate, we're able to assist you with countless tech questions over the phone as well, saving you time and efforts. As we have data centers on three different continents - in the United states of America, the United Kingdom and Australia, we have local telephone lines in these countries as well. If you are in a different country, we have an international number where you'll be able to reach us.