A live chat is a real-time way of communication between a website hosting company's support crew and its clients. It's an efficient way to receive some info about the website hosting services or get some problem resolved since you're speaking with a live agent. The benefits of using a live chat service rather than calling or opening a trouble ticket are the low possibility of mistakes when you exchange data like usernames or domain names, the faster response time because the communication is live as well as the fact that you don't need to stay on the chat all the time - you are able to do something different while the representative examines the issue in question. In addition, you will be able to become a part of a live chat room from any computer which is connected to the web, avoiding the phone charges that you'll have to pay when you are calling to a different country.

Live Chat Support in Shared Hosting

We supply a live chat assistance service for all shared hosting that we offer and we can assist you with almost everything in real time. In case you do not have an account with our company yet, we're able to give you more info about the packages to help you to select the most appropriate package. If you are an existing customer, we are able to assist you with any billing or general matter plus with plenty of common tech issues, for example an e-mail address setup in a desktop e-mail client. When you are unable to phone us for whatever reason or you are in a country where we do not have a local phone number, our live chat is the best choice to get in touch with us. Certainly, some situations need additional time to analyze and test, which means that you'll need to open a support ticket to our technicians, but nonetheless, we will save you time and assist you with various issues on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is available to all of our prospective and current clients. If you're searching for a new website hosting account, you're able to chat in real time to one of our representatives and obtain more info about our Linux semi-dedicated hosting packages so as to pick the perfect plan for your websites. In case you already own an account with us, we will be able to assist you timely with billing, general and 1st level techmatters. Although sometimes you may have to open a ticket because there are things that cannot be resolved on the live chat, we'll be able to assist you with numerous standard tasks, such as setting up an email account in an e-mail client or forwarding one domain name to another. As a result, you'll get quick assistance and you will save plenty of time.